Hossein Miladian Consumer Satisfaction in Automobile Industry
Automobile markets are suffering from such competition. The purpose of this study is to provide a better understanding of the satisfaction levels among consumers and how manufacturers can improve their product (automobile). They have to believe consumers as the core concept of their business; consumer satisfaction is what guarantees the future of the automobile market and it is achievable by an adoption between their services / products and the consumers’ needs? To reach this purpose we have studied different models.